Business Execution Consultant

In this role, you will:

• Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives.

• Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics.

• Determine areas of strength or Business Execution opportunity within defined scope of work

• Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations.

• Utilize independent judgment to guide moderate risk deliverables.

• Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business.

• Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business.

• Collaborate and consult with leaders and executive management.

• Provide work direction to less experienced Strategy and Execution staff.

Required Qualifications:

• 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Financial services industry experience

• 2+ years of experience with Marketing technology platforms especially hands on experience in Salesforce Marketing Cloud.

• Experience with rolling out and supporting a complex marketing application.

• Ability to identify business improvement opportunities and drive completion of tasks, projects and initiatives.

• Ability to learn new systems and interfaces in a fast-paced environment.

• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills.

• User Acceptance Testing (UAT) experience.

• Develop and deliver user training/communications.

• Use no code configuration functionality within the tool to enable features and functionality not available to the end-user marketers.

• Lead feedback forums to support user adoption, inform user based (UX) strategy development and a develop a queue of ideas and requests.

• Play a significant role with User Acceptance Testing (UAT)for new features and functionality.

• Work with partners to define and deliver requirements for operational and process adherence tracking/reporting.

• Ensure controls are met such as BCP, Downtime Tracking, User Access and recertification.

Job Expectations:

• Excellent verbal, written, and interpersonal communication skills.

• Provide user support and act as a Business Analyst.