E2E Test and Trial Lead

Job Title: Senior E2E Test & Trials Lead

2 Reports to: Senior E2E Test & Trial Manager

3 Division: GSM - Manage

4

Overview – Department and the benefits

Sky is Europe's leading entertainment company and serves over 22 million customers

across five countries. Our business in the UK and Ireland has come a long way since

starting out as a satellite broadcaster in 1989 and we are not stopping there. We are home

to award-winning teams for everything from Customer Service to Marketing, from

Technology to Finance, meaning there’s plenty of opportunity for you, no matter what your

career goals.

We have an exciting opportunity for an experienced and hands-on E2E Test & Trials Lead to

support implementation of end-to-end test, technical trials and customer trials of Sky’s most

significant and high-profile delivery initiatives over the coming years.

You will test and trial the end-to-end functionality of multiple software, hardware and

engineering teams in production & non-production environments, building collaborative and

trusting relationships with all those teams and pragmatically managing defects to ensure

high quality product launches.

Job Purpose/Key Responsibilities

We will want you to:

- Implement E2E Test and Trial activities for new, large-scale projects within the

portfolio of projects being delivered by the team, using high level architecture for the

initiative and technology operating model.

- Define and lead technical Trials in production environments with real customers,

working with resources from Operations, Product and Tech teams to ensure we are

ready to launch the new products/services

- Plan and implement technical trials: define & verify trial scenarios, co-ordinate

technology teams, manage trialists & feedback mechanisms, manage defects &

retesting, provide concise programme updates, collate reports, perform root cause

analysis.

- Take ownership for the progression of test cases and defect fixes.

- Lead the E2E test phase of programme increments, working with test resources from

the different delivery teams to ensure all integration defects are found and resolved.

Candidate Specification

This role will have high visibility within Sky: you will be working with all parts of the

organisation as you will be involved in end-to-end delivery for Sky’s largest and most exciting

new launches.

It is a challenging and rewarding role, and the successful candidate will need to be self-

motivated and resilient.

- Pragmatic and delivery-oriented mindset, with a track record of having led and

facilitated end-to-end test & trials on very large cross-enterprise initiatives within the

following domains: Mobile Core, Broadband Core & Access Networks, IP-based

Telephony, TV, Streaming, OTT, Business Communications

- Trial management experience, having planned and implement technical trials: define

& verify trial scenarios, co-ordinate technology teams, manage trialists & feedback

mechanisms, manage defects & retesting, provide concise programme updates,

collate reports, perform root cause analysis.

- Technical acumen: Taken ownership for the progression and project management of

releases, test cases and defect fixes that have dependencies across multiple

software, hardware and network engineering delivery teams.

- Comfortable working in an incremental delivery methodology, defining risk-based

test/trial plans for overall programme and for each programme increment

- Excellent testing, UAT, project management and stakeholder management skills.

- Confident presentation skills to large audiences of varying seniority and be able to

get your message across clearly and succinctly

Candidate for this role is expected to work 12:00-20:00 IST to support the team in the United

Kingdom and be available for trialists during the standard working hours.

Technical Skill set

- E2E trial with multiple components across network, OSS and BSS systems  

- Define E2E test and trial approaches

- Implementing trial inc. release & deployment, trialist management, defect

management, project mgmt.

- Delivering UAT test phases

- Stakeholder management

- Management of defects, from raising to deploying into the live environment

- Significant experience of managing E2E trials and testing one or more of:

 Broadband

 Mobile networks

 Voice (over IP)

 Business Communications

 TV

 Streaming/OTT

- Project management expertise

- Executive presence

- Technical, Operations & Business Stakeholder management

- Release management

- Change and configuration management

- Defect management