Infrastructure Support - Advanced

Primary Skills (Mandatory top 3 skills)

Java, mainframes, Kubernetes, cloud platform(AWS), RDBMS/DB2/Cassandra

Roles and Responsibility/Job Description

BS/BA degree or equivalent experienceProven expertise in application development and support environment with more than one technology and multiple design techniquesAdvanced knowledge of development toolset to design, develop, test, deploy, maintain, and improve softwareResource should have good understanding of below skillsProficiency in one or more general purpose programming (Java, Python etc.).Proficiency in handling Cloud base applications.Proficiency in handling applications with Kubernetes conceptsAdded advantage if they have Mainframe skills (COBOL/JCL/VSAM/CICS)Understanding of risk controls and compliance to departmental and company-wide standardsAbility to work collaboratively in teams and develop meaningful relationships to achieve common goals.

Job Family Description:

Domain Expert of the Infrastructure supported and interdependencies§ Strong understanding of infrastructure components and how they are tracked and managed in various systems§ Technological, Organizational and/or Operational change management§ In depth knowledge of the Risk and Controls landscape they manage§ Negotiation§ Partnership and Influence§ Budget/Financial Management including Business Case completion

Additional Skills

As an Application Support professional, your dedication to innovation is essential to what keeps our company moving and thriving. In this role, you’ll oversee application issues, including troubleshooting, maintaining, identifying, escalating and resolving. You’ll ensure that the production changes your team makes are made keeping best practices, lifecycle methodology and overall risk top of mind. Partnering with Infrastructure Service Support team members, you’ll dig into root cause analysis, production changes, budgetary, and staffing issues. You’ll also draw on your experience to manage and mentor people to drive strategic change, both within your team as well as in collaboration with team members across JPMorgan Chase & Co.’s global network of innovators.