PMO (Diversity only)

About _VOIS

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

 Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

 Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

About _VOIS India

In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Job responsibilities

The Demand Specialist focuses upon the provision of administration and provides good knowledge, working to the technology strategy and aligning the market demands and financial and commercial plans. They work on tasks related to the transformation of business demands, from ideas into defined and agreed Network and/or IT deliverables. The Demand Specialist has a good understanding of established concepts and procedures in demand and portfolio management activities to deliver the technology strategy. Typically reports to the Senior Demand Manager.

• Owns delivery of all Projects/Programs requirements under a specified portfolio.

• Follow Project Management Methodology with Intelligent framework & process excellence.

• Manage Project/ Programme execution within the agreed budget, time, and quality guidelines.

• Assesses and reports project deliveries' health with objectivity, accuracy, and transparency

• Predicts and identifies risks/opportunities from interdependencies of programme deliverables

• Ensures that appropriate stakeholders are engaged in risk identification and mitigation

• Ensure agreed PM process/methodology adherence

• Governance, performance, Risk, Comms Management

• Support planning and execute customer engagement events

• Perform Projects Performance Data Analysis and develop/present Reporting/dashboard

Skills

• Excellent presentation, data analysis and visualization, communication skills (written and spoken)

• Good understanding of Software engineering and/or IT Operations

• Good working knowledge of Transition, Project Management and PMO office

• Experience of managing medium to large Project transitions / PMO / Service delivery into execution

• Programme/Project Management experience, Key relationship management