Senior Analyst

In this role, you will:

• Consult, review and research moderately complex business, operational, and technical challenges that require an in-depth evaluation of variable data factors

• Perform moderately complex data analysis to support and drive strategic initiatives and business needs

• Develop a deep understanding of technical systems and business processes to extract data driven insights while identifying opportunities for engineering enhancements

• Lead or participate on large cross group projects

• Mentor less experienced staff

• Collaborate and consult with peers, colleagues, external contractors, and mid-level managers to resolve issues and achieve goals

• Leverage a solid understanding of compliance and risk management requirements for supported area

Required Qualifications:

• 4+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Salesforce Experience (CRM functionality and data models).

• Intermediate skill level (4+ years of experience) writing and modifying moderate to complex SQL statements.

• Proven ability to research complex data issues using SQL.

• Broad experience with Banking applications, products, technology architecture and systems integration experience in Consumer and Small Business Banking, Consumer Lending, and Wealth & Investment Management.

• Ability to partner with Technology and the Business to define and deliver solutions.

• Partners with business and technology teams to analyze, interpret, and document requirements for simple to moderate business problems and recommend comprehensive technology solutions.

• Ability to manage small to medium size projects or initiatives, from initiation through implementation.

• Exceptional problem solving/troubleshooting skills.

• Strong analytical skills with high attention to detail and accuracy

• Ability to manage multiple priorities in a fast-paced environment.

• Excellent verbal, written, and interpersonal communication skills.

• Solid creative and strategic thinking skills

• Ability to work effectively in a virtual team environment.

• Ability to consult, build, and maintain solid working relationships in and outside of immediate department.

• Willingness and aptitude for learning with a strong drive for continuous improvement.

Job Expectations:

• Requirements Gathering, Creation and Management of User Stories for cross functional teams, and Stakeholder Management.

• Experience using Agile principles, including planning, and estimating with a continuous improvement mindset.

• Works effectually and individually with technical and non-technical team members to translate/map the business requirement to technical user stories.

• Responsible for coordinating with other analysts and product owners to translate the business requirement into development user stories.

• Work closely with Product owners to gather and refine user stories for known sprints or prioritized items in product backlog.

• Strong communication skills, including prioritizing, problem solving and interpersonal relationship building.

• Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of banking strategy and product development.  

• Partner & collaborate with stakeholders located both locally & globally in achieving shared business objectives & goals.

• Should be able to support the shift from 1:30 pm IST to 10:30 pm IST.

• Assist with program documentation of functional and technical changes, as applicable.

• Communicating issues identified and deliver status updates in a timely manner to business and technology stakeholders.

• Data Analysis and creation of Data Mapping Document

• Test Sample Data, understanding Data model.

• Functional System Design (FSD) and Data Dictionary Updates.

• Tools – Oracle SQL Developer/Toad, SQL Salesforce Developer Console, Excel/Access DB, Postman, OR (any similar tools).