Pega Developer

Role purpose: 

The Senior System Architect (SSA) is engaged in all implementation aspects of a project, they implement the designs created by the Lead System Architect (LSA).  The SSA mentors’ small technical teams of less experienced developers, delivers technical guidance and advice, enables team members. 

To succeed, the Senior System Architect must:

• Demonstrate a strong knowledge of all aspects of Pega PRPC technology:

  • Case Management, Data Modelling, UI, Processes, Integrations, Agents, Queue Processors, Performance Tuning, Designing Class Structures etc.

• Successfully translate technical designs into implementations using Pega best practices.

• Ensure adherence to Pega development guardrails.

• Provide mentoring to other members of the technical team.

Required: 

• Bachelor’s degree in Management Information Systems (MIS) or Computer Science 

• Pega Senior System Architect Certification.

• 6 years of experience working on different Pega projects creating designs and developing implementations of Pega multi-process applications. 

• Strong Design and implementation Skills. 

• Strong knowledge of Pega application design and development best practices. 

• Experience on working Pega 7.x versions

• Knowledge on Oracle DB SQL scripting

• Track record of successful Pega application implementations that meet user needs.

• Qualified candidates must also have a strong aptitude for analytical concepts, oral and written communication skills, teamwork abilities, integrity, and relationship-building skills.

Preferred: 

• 6+ years of experience working on different Pega projects developing implementations of Pega multi-process applications. 

• At least one Project should be starting from greenfield/from scratch up until PROD go live incl.

• Performance tuning.

• Telco domain knowledge is a plus.

• Pega 8.x knowledge is a plus.

• PegaCall and CTI integration (Genesys).

• General IT skills such as Java programming, Unix shell scripting.

• Weblogic/general application server concepts.

• German and English speaking is a nice to have.

Key accountabilities and decision ownership 

• Be able to analyse and understand as well as implement technical designs based on Pega PRPC 7.2 ensuring a high standard of software delivery following SOA and integration architectural practices

• Collaborate with offshore and onshore designers and developers to deliver required functional and non-functional benefits and follow industry best practice.

• Pega performance analysis and tuning

Core competencies, knowledge, and experience:

• Must have acted as SSA on at least one previous Pega project 

• Must have excellent working knowledge of Pega version 7.x

• Must have solid foundation of developer level general IT Knowledge (Oracle DBs/SQL, Unix, integration protocols 

• Ability to communicate effectively especially in an onsite/offshore setup

Excellent analytical skills, able to understand complex software systems

Core competencies, knowledge, and experience [max 5]:

• Must have acted as SSA on at least one previous Pega project 

• Must have excellent working knowledge of Pega version 7.x

• Must have solid foundation of developer level general IT Knowledge (Oracle DBs/SQL, Unix, integration protocols 

• Ability to communicate effectively especially in an onsite/offshore setup

• Excellent analytical skills, able to understand complex software systems

Must have technical / professional qualifications: 

• Degree or higher degree in software engineering or related technical discipline 

Budget owned:

• -

Key performance indicators:

• Delivery of high quality Pega implementations in a timely manner

• Credible and reliable technical expertise backed up by substantial software engineering experience

• Good professional communication skills and collaborative teamwork.

Direct reports:

• None

Dotted reports:

• None

Guidelines for the scope of the role

Topic 

Please describe

Scale of influence across organisation

(H, M or L and description e.g. direct and indirect interfaces across markets / levels etc.)

M– Frequently consulted by more junior members of the team on Pega System design and implementation practices as well as other software engineering issues.  

Strategic elements of role

(H, M or L and description e.g. long term roadmaps / priorities / decision making etc. versus day-to-day operational activities)

L – Ensure effective implementation of applications on Pega platforms. Advise colleagues on platform technical issues when consulted.  

Operational accountability and impact on service to customers

(H, M or L and description e.g. level of influence on customer experience, management of large operational teams etc)

H – Accountable for delivery of high quality and effective implementation of Pega solutions.  No direct operational responsibilities but may be consulted on platform technical behaviour and best practice.

Impact of risks managed by role on Vodafone 

(H, M or L and description e.g. management of stability of networks, large budgets, strategic direction etc)

M – Effective performance in this role will have positive impact on internal implementation effort savings and on rework and defect resolution for Pega applications.

Level of expert knowledge required for role

(H, M or L and description e.g. knowledge of technologies, centres of excellence etc)

H – Requires strong, well established Pega implementation know how as well as general IT expertise (DB, general web/integration technologies etc.). Requires solid software engineering expertise. 

Extent that individual thinking and judgement are required for role

(H, M or L and description e.g. repetitive and formulaic activities versus creation of new approaches)

H – Must have creative and positive approach to resolving technical issues and challenges.  Must be able to take ownership of problems that arise and to guide and influence team colleagues to find effective and timely solutions

Critical success factors and competencies for role

 (e.g. knowledge of telecoms technologies, influencing skills, critical thinking etc)

Strong knowledge in Pega design and development practices.

Excellent analytical, technical communication and coaching skills.

Pragmatic, but forward-looking approach to design and development

Ability to communicate technical issues to technical audience

Collaborative approach to teamwork.