ServiceNow Testing

We are seeking an experienced and highly skilled resource having 5-8 years of IT (Information Technology) experience with expertise in Service Now Testing, who will play crucial role in driving the process efficiency and innovation through the implementation of technologies and solutions and should also have below technical skills:

Must have strong experience in ServiceNow testing.

Must Have experience of workflows and testing various ITSM modules (Incident, Change, Problem, Request, IT Asset Management, CMDB) 

Knowledge of testing methods and processes, experience in functional and data testing

High awareness of software quality, strong analytical and conceptual skills, Communicating clearly and effectively

Hands on experience in Functional testing System/Integration & UAT

Should have expertise in preparing detailed Test Cases, writing Test Scripts by decomposing Business Requirements, Test Scenarios and Test execution.

Good knowledge of STLC, Black box test techniques & methodologies.

Experience with defect management applications like HP ALM (Application Lifecycle Management), Jira, Azure DevOps, etc.

Document test results including logging bugs with detailed steps to reproduce for development team.

Identify and implement test tools for functional, regression and performance testing including automation frameworks/harness.

Experience across the various facets of the SDLC (Software Development Life Cycle) process with a specific focus on QA (Quality Assurance), test strategy and execution. 

Hands-on experience with variety of testing tools, Manual functional testing with agile and scrum methodology. 

Experience developing overall test strategy and plans for complex system implementations including a variety of technologies and design patterns. 

Experience in Functional Testing/Integration Testing/Regression Testing/System Testing/ E2E Testing and Acceptance Testing

Must be flexible to work on any project requirements and work timings.

Communicate and interact with appropriate areas on problems, changes and enhancements that may impact data, workflow and /or functionality.

Excellent communication and reporting skills to executive management on testing activities and issues.

Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.

Test issues troubleshooting and guidance to peers and juniors.

You have excellent communication skills, with the ability to influence senior management and stakeholders, and to build and maintain formidable team and client relationships.

You have excellent skills in acquiring and analyzing test data.

Assessing problems from multiple angles to ensure all relevant issues are considered when making decisions.